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General Data Protection Regulation

PROTECTION OF PERSONAL DATA

Purpose of the processing (purpose and legal basis)

The company Ecom-Web3, whose head office is located at 60 rue François 1 er – 75008 PARIS, has an online sales website https://france-tendance.com. This site allows us to receive orders from our customers and the data collected on this occasion is recorded and processed in a customer file.

This file allows you to:

  • Manage orders, payment and delivery.
  • Carry out marketing operations (loyalty, promotions) and send advertising by email to our customers who have not objected or who have accepted it:

    • On products similar to those they ordered.
    • On other products offered by the company. For example, if a customer buys a dress, they may be offered a body cream.

  • Transmit the data of our customers who have accepted it to our commercial partners, to enable them to send them advertising (see below).

Legal bases for processing

  • Order management: the legal basis for processing is the performance of a contract (see article 6.1.b) of the European Data Protection Regulation).

  • Sending commercial solicitations by email on products similar to those ordered by customers: the legal basis for processing is the legitimate interest of the company (see article 6.1.f) of the European Data Protection Regulation), namely to promote our products to our customers.

  • Sending commercial solicitations by email on other products offered by the company Ecom-Web3: the legal basis for processing is consent (see article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the French Postal and Electronic Communications Code.

  • Transmission of the email address to business partners: the legal basis for processing is consent (see article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the French Postal and Electronic Communications Code.

Data categories

  • Identity: title, surname, first name, address, delivery address, telephone number, email address, internal processing code allowing the customer to be identified, data relating to registration on opposition lists

  • Order data: transaction number, purchase details, purchase amount, invoice payment data (payments, unpaid invoices, discounts), product returns.

  • Payment method data: bank card number, bank card expiry date, visual cryptogram (which is immediately deleted).

  • Data necessary for carrying out loyalty and prospecting actions: purchase history.

Data recipients

  • The customer and billing services of the company Ecom-Web3 are recipients of all categories of data.

  • Its suppliers, responsible for delivering its orders, are recipients of the identity, address and telephone number of our customers.

Data retention period

  • Data necessary for order management and invoicing: for the entire duration of the commercial relationship and ten (10) years for accounting obligations.

  • Data necessary for carrying out loyalty actions and prospecting: for the entire duration of the commercial relationship and three (3) years from the last purchase.

  • Payment method data: this data is not stored by Ecom-Web3; it is collected during the transaction and is immediately deleted upon payment of the purchase.

  • Data concerning the opt-out lists to be received from prospecting : three (3) years.

Your rights

If you no longer wish to receive advertising from Ecom-Web3 (exercise of the right to object or withdrawal of consent already given), contact us using the standard template below.

If, after having consented to your data being transmitted to our commercial partners, you wish to reverse this choice and no longer receive advertising from them, contact us using the standard model below.

You can access, rectify, or delete your personal data. You also have the right to data portability and the right to limit the processing of your data (visit cnil.fr for more information on your rights).

To exercise these rights or for any questions about the processing of your data in this system, you can contact our dedicated service.

  • Contact us electronically: contact@france-tendance.com
  • Contact us by post:

Ecom-Web3 Company

To the person responsible for the protection of personal data

60 rue François 1er

75008 PARIS

If, after contacting Ecom-Web3, you believe that your “Data Protection” rights have not been respected, you can submit a complaint online to the CNIL.

To the attention of Ecom-Web3 Company (https://france-tendance.com), Customer Service,

60 rue François 1er 75008 PARIS.

I, the undersigned

Name* :

First name* :

Address* :

Delivery address (if different from primary address):

Email address*:

Phone :

Acknowledges that the company Ecom-Web3 collected the above data in order to manage my order made on the website https://france-tendance.com.

However, the company Ecom-Web3 also uses my email address to send me advertisements concerning products similar to those that I ordered,

- I now refuse to allow Ecom-Web3 to offer me by email or SMS products similar to those I have already ordered

- I refuse to receive advertising by email or SMS from partners of the company Ecom-Web3 and I therefore request the removal of my email address from your partners' prospecting list.

Date and signature